Terms

Payment
We accept the following payment methods VISA, Mastercard, Maestro, Apple Pay & Google Pay. When paying by credit card, your card will be charged the day your order is dispatched.

Prices
All prices are inclusive VAT.


Delivery

  1. Denmark
    Delivery within 1-2 working days
    Shipping costs are 50,- DKK
    Free shipping over 1000,- DKK

  2. EU
    Delivery within 1-5 working days
    Shipping costs are 110,- DKK (approx. 15,- EUR)

Cancellation
We may cancel any order. For example, if a product is no longer available. We will notify you, if we have to cancel your order.

Return & Exchange
You have the right to return or exchange any purchased item for any reason within 14 days upon the delivery date. The cost of returning an item to us is your own responsibility. We recommend to use a trackable shipping method. In case of an exchange, we will send the new item for free.

All returned items must be unused and in original condition.

  1. If you want to return a product for refund, please include the return/exchange form we add to your shipment or download it here. After receiving the goods, we will make a refund within 2-7 business days to the bank account used when placing the order.
  2. If you want to return a product for exchangeplease include the return/exchange form we add to your shipment or download it here. After receiving the goods, we will send you the new item for free.

    Return / Exchange address:
    TRINE KRYGER SIMONSEN
    Østre Havnevej 8
    5400 Bogense
    Denmark

Customer service

If you have questions to your order, delivery or have other inquiries, Please contact our customer service by email or call us: +45 64 81 39 05.