Return & Exchange

Return & Exchange
You have the right to return or exchange any purchased item for any reason within 14 days upon the delivery date. The cost of returning an item to us is your own responsibility. We recommend to use a trackable shipping method. In case of an exchange, we will send the new item for free.

All returned items must be unused and in original condition.

  1. If you want to return a product for refund, please include the return/exchange form we have added to your shipment or download it here. After receiving the goods, we will make a refund within 2-7 business days to the bank account used when placing the order.
  2. If you want to return a product for exchangeplease include the return/exchange form we have added to your shipment or download it here. After receiving the goods, we will send you the new item for free.

    Return / Exchange address:
    TRINE KRYGER SIMONSEN
    Østre Havnevej 8
    5400 Bogense
    Denmark

Customer service

If you have questions to your order, delivery or have other inquiries, Please contact our customer service by email or call us: +45 64 81 39 05.